Senior Solutions Engineer with over 9 years of SaaS presales experience and 15 years in technical support, helping enterprise and mid-market customers connect technology with tangible business value. Skilled in delivering value-led demos, discovery sessions and tailored technical solutions across Financial Services, Education, Publishing, Media, Marketing and Retail. I build trust quickly with sales teams and customers alike by focusing on outcomes, not features, aligning complex SaaS solutions to real-world business challenges. Experienced across CRM and marketing automation integrations, online video platforms and AI-powered technologies, I bring a consultative, data-informed approach to every engagement.
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Solutions Lead • August 2025 - Present
Linius is a cloud-native platform designed for the sports and media industry, enhancing content workflows, personalisation and audience engagement.
As the first Solutions Engineer on the ground, I function as the bridge between Product and Sales, defining presales strategy and customer engagement practices. Operating in a fast-paced start-up environment, I contribute across multiple disciplines: from Account Management and Customer Success to Partner Relations, Marketing, CRM management (HubSpot) and Social Media, ensuring consistent alignment between product value, customer outcomes and market positioning.
Senior Solutions Consultant • October 2020 - August 2025
Brightcove offers a scalable, reliable, and secure streaming platform that allows organisations to host, share, and stream video content.
I worked closely with top brands to maximise the impact of online video technology in achieving their goals. My responsibilities included managing the technical aspects of the sales process, such as conducting technical qualifications, preparing RFP/RFI responses, delivering solution demos, and leading proof-of-concept initiatives. I also coordinated technical resources to ensure the proposed solutions align with client needs. By bridging technical expertise with business objectives, I drove innovation and delivered successful, tailored outcomes for clients.
Personal Achievements
Solutions Consultant • August 2019 - October 2020
With the voice revolution here, Speechmatics has leveraged its decades of expertise in Machine Learning (ML) and research to develop cutting-edge Automatic Speech Recognition (ASR) technology. Their solutions, powered by advanced ML models and Large Language Models (LLMs), are available across private and public clouds, as well as secure on-premises deployments.
I contributed to Speechmatics’ growth by providing technical expertise and strategic support to customers and the sales team throughout the sales lifecycle. My understanding of what makes AI tick - leveraging data, training models, and optimising outputs - enabled me to guide customers in seamlessly integrating Speechmatics’ solutions into their workflows, ensuring successful adoption and business impact.
Solutions Consultant • September 2016 - August 2019
Imagen’s award-winning Enterprise Video Platform helps companies of all sizes and industries to preserve and navigate their media libraries.
In what was my first role in Sales Engineering, I supported the sales and business development teams in delivering Imagen’s innovative software solutions and professional services. My role encompassed the entire pre-sales process and into post-sales: providing customer training and contributing to overall customer success by ensuring effective adoption and satisfaction.
Support Technician• May 2016 - September 2016
Support Engineer• September 2015 - May 2016
Media Management & Application Support• January 2001 - September 2014
Web Design & Digital Photography• January 2001 - December 2012
Over the years, I’ve built and maintained relationships with organisations of all sizes, from start-ups to global enterprises, across media, sports, finance, retail and the public sector. My focus has always been on understanding each client’s goals, shaping the right technology approach, and ensuring measurable impact. These collaborations have opened doors to new business opportunities, supported upsell initiatives and, most importantly, built long-term partnerships based on trust and results.
Examples of industry experience include SMB, Mid-Market and Enterprise: